Are You In Need?

We are here to help.

Phone: 315-424-1800

Hours: This line is active Monday-Friday 8:30am to 4:30 pm

Main Office Location: 1654 West Onondaga Street

For immediate assistance after hours, please call: 2-1-1 or visit: 211 CNY

Emergency Services

Location: 264 East Onondaga Street. Syracuse, NY

Emergency services include relocation assistance for the homeless or housing vulnerable, supportive services for veteran families, temporary financial assistance to those facing potential homelessness and more. Financial assistance may be available for prescription medication, rent, utility arrears, transportation, and other household emergencies. All assistance is subject to qualification. Individuals can call themselves or their representatives are welcome to call on their behalf. Walk-ins are accepted; however, there is no guarantee that they will be seen, as all caseworkers are frequently out in the field and are not immediately available.